Frequently Asked Questions (FAQs) – Simplify Kitchen
Q1: Where do you ship your products?
A: We ship to the USA, UK, Canada, Australia, and many other countries worldwide. Shipping costs and delivery times vary depending on your location.
Q2: How long will it take to receive my order?
A: Orders typically arrive within 7-14 business days, depending on your location and shipping method.
Q3: Can I track my order?
A: Yes! Once your order is shipped, you will receive a tracking number via email to monitor your package.
Q4: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received. Contact us at support@simplifykitchen.com for return instructions.
Q5: How can I contact customer support?
A: You can reach us by email at support@simplifykitchen.com. We aim to respond within 24 hours on business days.
Q6: Do you offer gift cards or discounts?
A: Yes, we occasionally offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated!
Q7: Are your products dishwasher safe?
A: Most of our kitchen tools are dishwasher safe. Please check individual product descriptions for specific care instructions.
Q8: Can I change or cancel my order after placing it?
A: Orders are processed quickly, but please contact us immediately at support@simplifykitchen.com if you need to make changes or cancellations.
If you have any other questions, please don’t hesitate to reach out!
