🔁 Refund & Return Policy

Last Updated: 03/06/25

At Simplify Kitchen, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

✅ Return Eligibility

You may return an item within 14 days of delivery if it meets the following conditions:

  • Item is unused, undamaged, and in original packaging
  • Proof of purchase or order confirmation is provided
  • The product is not listed as a final-sale or non-returnable item

Please contact us first at support@simplifykitchen.com before sending any returns. Unauthorized returns may not be accepted.

📦 How to Return an Item

  1. Email us with your order number and reason for return.
  2. We will provide you with return instructions and the return address (based on the supplier).
  3. Ship the item back within 7 days of receiving return instructions.

Note: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

💸 Refunds

  • Once your return is received and inspected, we will notify you by email.
  • If approved, a refund will be issued to your original payment method within 5–10 business days.
  • Shipping costs (if paid) are non-refundable unless the item was defective or incorrect.

🚫 Non-Returnable Items

The following items are not eligible for return or refund:

  • Used, damaged, or washed items
  • Items returned without original packaging
  • Clearance or final sale items
  • Custom-made or personalized products

🛠️ Damaged or Incorrect Items

If your item arrived damaged, defective, or not as described, please contact us within 72 hours of receiving it. We’ll gladly send a replacement or issue a full refund.

Please include:

  • Your order number
  • A clear photo of the product and packaging
  • A brief description of the issue

📩 Contact Us

For returns, refunds, or any questions, please reach out to:

Email: support@simplifykitchen.com
Subject Line: “Return Request – Order #[YourOrderNumber]”